Whom to Contact

Health

Grand Rounds, your personal healthcare assistant

Phone: 1-800-233-6485
Visit website

PPO/EPO/HDHP Medical Plans

Aetna
Group number: 883528
Phone: 1-888-512-3862
Visit website

PPO/EPO/HDHP Medical Plans

UnitedHealthcare (UHC)
Group number: 911585
Phone: 1-844-234-1202
Visit website

HMO Plan

Kaiser Permanente California
Group number: 602162
Phone: 1-800-464-4000
Visit website

HMO Plan

Kaiser Permanente Northwest
Group number: 19881-001
Phone: 1-800-813-2000
Visit website

HMO Plan

Kaiser Permanente Georgia
Group number: 10540
Phone: 1-888-865-5813
Visit website

HMO Plan

Kaiser Permanente Washington
Group number: 26616
Phone: 1-206-630-4636
Visit website

Medical Plan (Hawaii)

HMSA
Group number: 29075-1-7
Phone: 1-808-948-5555
Visit website

Genetic Testing

Color Genomics
Phone: 1-844-352­-­6567
Visit website
Email

Health Tool (UHC)

Rally
Phone: 1-844-234-1202
Visit website

Prescription Drug

CVS Caremark
Group number: RX0627
Phone: 1-844-345-2824
Visit website

Telemedicine (Aetna)

Teladoc
Group number: n/a
Phone: 1-855-835-2362
Visit website

Telemedicine (UHC)

Doctor on Demand & Amwell
Group number: n/a
Visit website

Dental Plan

Delta Dental
Group number: 18842
Phone: 1-877-510-3502
Visit website

Vision Plan

VSP
Group number: 12223472
Phone: 1-800-877-7195
Visit website

Financial

Life and AD&D Insurance

MetLife
Group number: 216000
Phone: 800-638-6420
Visit website

Long-Term Disability Insurance

MetLife
Group number: LTD - 216000; NJ TDB - 216001; NY DBL – 216002; NY PFL - 216788
Phone: 800-638-2242
Visit website

401(k) Program

Fidelity
Group number: 48797
Phone: 1-800-835-5097
Visit website

Employee Stock Purchase Plan

E*TRADE
Group number: n/a
Phone: 1-800-838-0908
Visit website

Health Savings Account and Flexible Spending Accounts

Optum Financial (formerly ConnectYourCare)
Group number: n/a
Phone: 1-844-220-8792
Visit website

Work/Life

Leave of Absence Administration

Matrix Absence Management
Group number: n/a
Phone: 1-855-354-6937
Visit website

Employee Assistance Program

Concern EAP
Group number: n/a
Phone: 1-800-344-4222
Visit website

MetLife Legal Plan

MetLife
Phone: 800-821-6400
Visit website
Access Codes: * MetLife Legal Plan: 9903888 * MetLife Legal Plan Plus Parents: 9903889

Travel Assistance (U.S. and Canada)

ISOS
Phone: 1-800-523-6586
ISOS App
ISOS website

Travel Assistance (Mexico and South America)

ISOS
Phone: 1-215-942-8226
ISOS App
ISOS website

Travel Assistance (Europe, Africa, and Middle East)

ISOS
Phone: 44 (0) 208-762-8008
ISOS App
ISOS website

Travel Assistance (Asia, Australia, and Pacific Rim)

ISOS
Phone: 65-6338-7800
ISOS App
ISOS website

College Coaching

College Coach
Group number: n/a
Phone: 1-888-527-3550
Visit website

Commuter Program and Wellbeing Reimbursement Program

HealthEquity (formerly WageWorks)
Group number: n/a
Phone: 1-877-924-3967
Visit website

Aetna & UHC Fertility Benefit

Progyny
Group number: n/a
Phone: 1-888-461-5067
Visit website

Resources

Grand Rounds, your personal healthcare assistant

Visit website

ALEX: Online benefits counselor

Visit website

Aloha: Find links to important resources

Visit website

Fond: Look up company discounts

Visit website

Concierge: Get your benefits questions answered

Visit website

Flex site: You can book wellbeing services here

Visit website

Salesforce Global Employee Handbook

Download

Volunteerforce: Sign up for volunteer time off or matching gifts

Visit website

Workday: Enroll in or change your benefits

Visit website