Whom to Contact

Health

PPO/EPO/HDHP Medical Plans

Aetna
Group number: 883528
Phone: 1-888-512-3862

PPO/EPO/HDHP Medical Plans

UnitedHealthcare (UHC)
Group number: 911585
Phone: 1-844-234-1202

HMO Plan

Kaiser
Group number: 602162
Phone: 1-800-464-4000

Medical Plan (Hawaii)

HMSA
Group number: 29075-1-7
Phone: 1-808-948-5555

Prescription Drug

CVS Caremark
Group number: n/a
Phone: 1-844-345-2824

Personal Health Advocate

Health Advocate
Phone: 1-866-695-8622

Second Opinion Service

Grand Rounds
Group number: n/a
Phone: 1-800-233-6485

Telemedicine (Aetna)

Teladoc
Group number: n/a
Phone: 1-855-835-2362

Telemedicine (UHC)

Doctor on Demand & Amwell
Group number: n/a

Dental Plan

Delta Dental
Group number: 18842
Phone: 1-877-510-3502

Vision Plan

VSP
Group number: 12223472
Phone: 1-800-877-7195

Financial

Life and AD&D Insurance (Conversion/Portability)

Prudential
Group number: 51596
Phone: 1-800-778-3827

Life and AD&D Insurance (Life Claims)

Prudential
Group number: 51596
Phone: 1-800-524-0542

Life and AD&D Insurance (Medical Underwriting)

Prudential
Group number: 51596
Phone: 1-888-257-0412

Long-Term Disability Insurance

Standard
Group number: LTD: 649313 / NY DBL: 649314 / TDI: 649325
Phone: 1-800-348-3226

401(k) Program

Fidelity
Group number: 48797
Phone: 1-800-835-5097

Employee Stock Purchase Plan

E*TRADE
Group number: n/a
Phone: 1-800-838-0908

Health Savings Account and Flexible Spending Accounts

ConnectYourCare (CYC)
Group number: n/a
Phone: 1-844-220-8792

Work/Life

Leave of Absence Administration

Matrix Absence Management
Group number: n/a
Phone: 1-855-354-6937

Employee Assistance Program

Concern EAP
Group number: n/a
Phone: 1-800-344-4222

Travel Assistance (U.S. and Canada)

ISOS
Group number: 11BMMS000155 (Employee Member Number)
Phone: 1-800-523-6586

Travel Assistance (Mexico and South America)

ISOS
Group number: 11BMMS000155 (Employee Member Number)
Phone: 1-215-942-8226

Travel Assistance (Europe, Africa, and Middle East)

ISOS
Group number: 11BMMS000155 (Employee Member Number)
Phone: 44 (0) 208-762-8008

Travel Assistance (Asia, Australia, and Pacific Rim)

ISOS
Group number: 11BMMS000155 (Employee Member Number)
Phone: 65-6338-7800

College Coaching

College Coach
Group number: n/a
Phone: 1-888-527-3550

Commuter Program and Wellness Reimbursement Program

WageWorks
Group number: n/a
Phone: 1-877-924-3967

Fertility Benefit

Progyny
Group number: n/a
Phone: 1-888-461-5067

Resources

ALEX: Online benefits counselor


Aloha: Find links to important resources


Fond: Look up company discounts


Concierge: Get your benefits questions answered


Flex site: You can book wellness services here


Salesforce Global Employee Handbook


Volunteerforce: Sign up for volunteer time off or matching gifts


Workday: Enroll in or change your benefits