Canada

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Welcome to your Salesforce Canada Benefits! We know that in order to do our best work, we must first take care of ourselves. With that in mind, we strive to offer comprehensive benefits packages that are inclusive of our full Ohana and support you and your family in all stages of your life journey.

So, what do benefits at Salesforce look like? Watch this short video for a quick overview or check out this quick Benefits Summary:

Now let's dive into the details:

Eligibility
New to Salesforce
Camp B-Well
Benefits Essentials
Additional Benefits
Provider Contacts

Eligibility

Let’s start with eligibility. You’re eligible for company-sponsored extended healthcare coverage if you work at least 20 hours a week and are a resident of Canada. Your dependents become eligible for coverage on the day you become eligible for benefits or the date they first become your dependent, whichever is later.

You can cover your spouse or partner of the opposite sex or same sex as a dependent. You can also cover your children and your spouse’s children if they are not married and are under the age of 21.

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New to Salesforce

Your coverage is effective as of your first day on the job. That’s right—there’s no waiting period! So spend time carefully reviewing your benefits offerings and find out how you can start taking advantage of these amazing benefits right away.

New employees have 30 days to sign up for benefits and it can take up to 2 weeks for your enrollment to take effect. Note that after you enroll, you won’t be able to make any changes to your benefits unless you have a qualified life event.

Learn more about your options under Benefits Essentials.

New employees can head to Concierge for FAQs and step-by-step instructions on how-to enroll.

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Introducing Camp B-Well

At Salesforce, Camp B-Well is your destination for benefits, resources, and support that will help you live well every day, in every way.

It begins with Benefits Essentials as the foundation and builds with add-on programs that focus on our 5 pillars of wellbeing. You choose the programs that suit the needs of you and your family.

Camp Pono Essentials

Benefits Essentials

Global benefits that support your fundamental needs and provide care for your overall health and wellbeing.

  • Medical care
  • Life insurance
  • Retirement savings
  • Employee Assistance Programs
  • Time off 
 

5 Pillars of Wellbeing

Nourish

Nourish. Fuel up on knowledge that will help you tackle your healthy-eating goals.

Revive

Revive. Recharge with resources for sleeping well, taking time off, and unplugging.

Move

Move. Do your body good with exercises and activities that work for your lifestyle.

Thrive

Thrive. Manage stress with benefits and programs that help you roll with life's punches.

Prosper

Prosper. Focus on your finances and gain knowledge that will help you plan for your future.

 

Take our Enhance Employee Wellbeing with Camp B-Well trail to access some of the tips and videos we have to support you on your wellbeing journey. This trail is open to the public, so feel free to share with any friends and family you think can benefit from it.

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Your Benefits Essentials

Global benefits that support your fundamental needs and provide care for your overall health and wellbeing.

Medical Care

We provide you and your family with extended medical, dental, vision, and prescription coverage that are both preventive and there for you when you need them most.

Check out this plan booklet for a comprehensive review of everything that’s included in our Sun Life plan: Quebec, All Other Provinces.

Please note that the cost for extended healthcare coverage (including vision and prescription drugs) is $10 CAD/month for single coverage and $20 CAD/month for family coverage. Salesforce will pay the full costs for all other benefits.

Employees, to learn more about your benefits and how-to enroll, check out Concierge.

Reach Sun Life, our health insurance provider, at 1-800-361-6212.


Life Insurance

Our Basic Life and Accidental Death and Dismemberment insurance is there to give you peace of mind and security.

Salesforce provides life insurance of up to two times your annual basic earnings, with coverage of up to $650,000. But if you’d like a bigger safety net for your family, optional life insurance is available for purchase.

Employees, find more details and the beneficiary form in Concierge.

Reach Sun Life, our life insurance provider, at 1-800-361-6212.


Registered Retirement Savings Plan (RRSP)

A Manulife Retirement savings plan will help you prepare for the future. For every dollar you invest in your RRSP, Salesforce will add another one—up to 5% of your salary, or $4,000 max per year.

Employees, for enrollment instructions, head to Concierge. Reach Manulife, our RRSP provider, at 1-888-727-7766.


Employee Assistance Programs

At Salesforce, mental health is top of mind for us and our Shepell Employee Assistance Program (EAP) is available to help you cope with the stressors of our fast-paced world. We provide free, professional, and confidential counseling sessions to help you with any topic that impacts your daily life.

Reach Shepell, our EAP administrator, at 1-866-347-2061, and check out Concierge if you're an employee.


Time Off

We all need time off to rest and recharge, so you get paid holidays, Vacation, and Volunteer Time Off.

Vacation or Paid Time Off (PTO) starts at 15 days per year, plus up to four personal days per calendar year, in addition to Provincial and Federal holidays.

To help you give back to your community, we offer up to seven days of paid Volunteer Time Off (VTO) per year.

In addition we offer a variety of leaves to cover all expected and unexpected life moments:

  • Global Family Care Leave for employees to care for a seriously ill or injured family member.
  • Medical Leave for employees to care for their own health condition.
  • Parental Leave to support employees if they are a primary or secondary caregiver.
  • Sabbatical to help employees recharge and engage in personal pursuits. You get one week of unpaid sabbatical for each full year of employment. You can take it a week per year or bank it and take it in larger amounts at a later date.
  • Personal Leave for employees needing to step away for personal reasons or those who may have exhausted all other time off benefits.

Employees can learn more details about Paid Time Off (PTO), Volunteer Time Off (VTO), and Leave of Absence (LOA) eligibility in Concierge.

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Additional Benefits to Support Your Wellbeing

To support you in all areas of your wellbeing journey we have additional benefits available to help you Nourish, Revive, Move, and Thrive.

Employee Stock Purchase Plan (ESPP)

We believe in sharing success. That’s why we offer the ESPP, which gives you the opportunity to purchase Salesforce stock shares at a discount.

Here’s how it works:

  • Each year, there are two special enrollment periods for the ESPP: May 1–31 and November 1–30.
  • When you enroll, you choose to contribute between 2% and 15% of your eligible compensation to purchase the shares on an after-tax basis.
  • Shares are purchased on June 15 and December 15.
  • The amount you pay for the shares is determined by using the lower of two prices—the offering date price or the purchase date price—plus an additional 15% discount.

Watch this quick video to learn more about the ESPP Program:

Ready to enroll? Employees, get step-by-step instructions in Concierge.


Education Reimbursement

If you’re going back to school, Salesforce provides up to $6,900 CAD per calendar year in reimbursements for eligible school expenses. Employees, learn more in Concierge.


Employee Discounts

Access perks through Workperks. You can enjoy discounts of up to 15% on services for fitness, travel, massage, and more. Employees, get more details in Concierge.


Wellbeing Reimbursement Program

We want to help you explore new and different ways to nourish, revive, move, and thrive outside the office. Get reimbursed up to $100 every month for services and activities that help you, your spouse or domestic partner, and your children be well!

Try out a new gym class, unplug and grab a massage, bring your family to a cooking class, or subscribe to a digital meditation program of your choice.

Employees, to learn more about the program and find a list of eligible services and activities, head to Concierge.

Reach Wageworks, our wellness reimbursement program administrators, at 1-877-924-3967.


Family Care Benefits

Fertility & Adoption Benefits

If you’re thinking about growing your family, Salesforce will reimburse you up to $10,000 CAD towards eligible adoption and/or fertility-related expenses in a 12 month rolling period. Employees, learn more about our International Adoption and Fertility Program in Concierge.

Best Doctors

If you or your dependents are looking for specialized medical advice from the best consultants in the world for a second opinion, Best Doctors can assist. To learn more, check out Concierge.

Bright Horizons

If you’re looking for last-minute child or elder care for your family, Bright Horizons can assist. Employees, to learn more, check out Concierge.

Shepell Family Support Services

If you’re trying to find childcare, our Family Support Services team can help by researching provider options based on your family’s needs. They’ll also help you deal with caregiving emergencies or elder care needs. Employees, get more details in Concierge.

Reach Shepell, our family support services provider, at 1-800-387-4765.


Sleepio

Getting quality sleep is essential to help you revive and be at your best every day. Salesforce has partnered with the sleep experts at Sleepio to help you get a good night’s rest.

Sleepio is a digital sleep improvement program using Cognitive Behavioral Therapy (CBT). CBT trains people to address the mental (or cognitive) factors associated with insomnia, such as overcoming worry and other negative emotions that impact your ability to sleep.

You can access Sleepio wherever and whenever—on your computer, tablet, or phone. You’ll also gain access to a library of articles and guides that cover common problem areas, such as pregnancy and sleep, shift work, jet lag, and menopause.

Employees, head to Concierge to learn more and get started.


Mindfulness Zones

Building a regular meditation practice can help you build resilience and reduce stress to help you thrive. To encourage this practice, many of our offices are equipped with dedicated mindfulness zones where employees can go throughout the day to refocus.

Each zone is a specially designed calming space equipped with meditation cushions and blankets. At least one zone in each office is also equipped with guided meditations that play throughout the day, in case you’re new to meditation and need a place to start.

Employees, to find a mindfulness zone and programming in an office near you, check out Concierge.


Travel Support

Traveling at home or abroad is a great way to revive and broaden your horizons, so we offer benefits to help you make the most of your time away.

From flight tracking, to hotel recommendations, to travel safety advice, and more, the Salesforce Global Operations (GO) Center is available 24/7 to assist you if you need.

If you’re traveling abroad, our International SOS benefit provides emergency assistance for you and your family. In any emergency, all you have to do is call ISOS and a medical, safety, or security expert will be there to help.

There’s no need to enroll in this program. All active employees are automatically covered when they leave their home country. Employees, check out Concierge for more details about the program.

Reach ISOS, our business travel accident insurance provider, at 1-800-523-6586, or call collect: 215-942-8226. 

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Provider Contacts

Carrier (Coverage) Group Number Phone Number
Sun Life (Health) 100474 1-800-361-6212
Sun Life (Life) 100974 1-800-361-6212
Manulife (RRSP) 20001235 1-888-727-7766
Wageworks (Wellbeing Reimbursement Program) N/A 1-877-924-3967
Shepell (EAP) N/A 1-866-347-2061
Shepell (Family Support Services) N/A 1-800-387-4765
ISOS (Business Travel Accident Insurance) Employee member number:
11BMMS000155
1-800-523-6586

Call Collect:
215-942-8226

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